Due to the high volume of orders during the Black Friday / Cyber Monday sale, orders may take 3-5 business days to process. We are working around the clock to get your orders out as soon as possible! Thanks so much for your patience :)
mahalocases ships worldwide
Once an order has been placed, it will typically take 2-3 business days for processing. Note: Business days do not include weekends, holidays, etc.
Please enter your shipping address correctly as once it has been processed and shipped we can no longer alter the address. A replacement rate will be charged to resend the order (US & CDN orders will be charged a reshipping fee of $6.95. International orders will be charged a reshipping fee of $15.95.)
Tracking information will be provided for orders in the United States and International.You will receive tracking information once your order has been shipped.
Once items have been shipped, they become the property and responsibility of the purchaser. If a product arrives damaged or is misplaced, it is the purchaser’s responsibility to liaise with shipping carriers. No refunds or replacements will be given for products missing or damaged in transit.
Once orders arrive in the country of delivery, any duties or taxes incurred are the responsibility of the customer.
Please refer to the chart below for regular shipping cost and estimated delivery time:
|DESTINATION||COST (USD)**||ESTIMATED DELIVERY*||COURIER|
|UNITED STATES||$2.95||4-7 business days||
|CANADA||$5.95||6-8 business days||Canada Post|
|INTERNATIONAL**||$9.95||10-15 business days||DHL|
*Please note that these postage times are an estimate only, and do not account for public holidays, peak periods (ie. Christmas), or internal delays.
**International customers are responsible for all import duties, customs, and local taxes by your country. As we are unable to advise the amount of what these fees may be, we recommend to contact your country's customs office or tax agent on packages coming outside your country.
NOTE: On very rare occasions, international shipping to some countries can take 4-6 weeks. Even more, for Slow-to-Ship Countries (Middle East - especially UAE and Saudi Arabia), India, Netherlands, Brazil, Russia). We are not responsible for any delays caused by the destination country's customs clearance processes.
UAE Customers - Please include your PO Box, so your package is deliverable.